Quantitative Methods for Business Report Outline

Quantitative Methods for Business Report - Outline Example Therefore, it is the quality of the employees, rather than their quantity, that affects how the business will perform. To establish which factors is likely to affect business profitability more, between the number of employees and the employees’ turnover in a business, a sample of 30 banking institutions was studied. The reason for selecting banking institutions is the fact that; banking institutions mainly deal with offering financial services to the customers (Gitman & McDaniel, 2009 p188). Additionally, banking institutions operates under a competitive industry, where poaching of employees by other banks, microfinance institutions or insurance companies is highly experienced. The banking sector also entails the offer of services, where the employees of the banks interact directly with the customers, a necessary factor in this study, since the level of customer satisfaction influences their confidence and loyalty to the business, and the consequent performance and profitability of the business (Aamodt, 2010 p395). Thus, the selection of banking institutions as the samples for this study pro vided the most plausible means of assessing how the employee turnover and the number of employees affect the profitability of the businesses. The analysis was undertaken by approaching the 30 different banking institutions, and requesting them for the data regarding the number of employees within the period 2005 to 2010. Additionally, the information regarding the number of employees who have been recruited by the institutions and the ones who have left the institutions, for other reasons other than retirement was collected. The information regarding the profitability of the businesses during this period was also collected. The study also entailed the collection of information regarding the training programs of the banking institutions, and the amount of resources they have been committing towards the training of any single employee. This